Post-Implementation Support
The completion of a project is just the beginning of our collaboration. We are committed to long-term, partnership-based business relationships, which is why we offer our Clients a comprehensive package of maintenance and development services, as well as technical and substantive support.
Software Updates
Our product continually keeps pace with technological advancements and changes in legal regulations. It is also systematically enriched with new functionalities arising from both our Clients’ needs and our own ideas. We ensure that our Clients always have access to the latest version of the software.
Service Support
We attach great importance to the quality of our service support. We provide every Client with service conditions and SLAs tailored to their needs. We respond to support requests within the timeframe expected by the Client.
Technical Assistance
We make sure that every Client receives support and reassurance that no consultation need or concern will go unanswered.
Development Services
We design Bosflow to be flexible and capable of evolving according to each Client’s individual requirements. As a result, Clients have real influence on the final shape of their product.
Additional Services
We take comprehensive care of our Clients’ security and comfort. We deliver optimization and performance services, perform backups on request, implement tools for ongoing monitoring of system performance, databases and hardware infrastructure as well as respond immediately whenever we detect any irregularities.
Audits and Consulting
Our many years of experience make us competent advisors and experts in our industry. We are always willing to share our knowledge with Clients, supporting them in automating further areas of their organization and optimizing business processes.
